Pet Boarding & Daycare

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Epoxy And Other Resinous Floor Coatings For Your Facility

Epoxy And Other Resinous Floor Coatings For Your Facility

…when the flooring system in the kennel is completely seamless. Seams in tile or other types of flooring pose significant risks to canine health. Bacteria, mold, germs, and odors will…

7 Tips for Working with Challenging Customers

7 Tips for Working with Challenging Customers

…always polite and understanding, then you are going to leave work disappointed very often. The difference between an offensive comment or a complaint from a customer and one from someone…

Understanding Flea Products

Understanding Flea Products

We often hear clients complain that their dog still has fleas even though they treat monthly with a topical or oral product. It is assumed the products are not working….

You’re Fired: Is It Ever Appropriate to Fire a Customer?

You’re Fired: Is It Ever Appropriate to Fire a Customer?

…up. Fast forward a few days, Max is now clean, comfortable and mat free. His family returns to pick him up and proceeds to greet him with gasps of disappointment…

Cleaning Solutions for Your Pet Care Facility

Cleaning Solutions for Your Pet Care Facility

…a facility, below are a few of the most common ways. Using a standard broom and mop may be the first thing that comes to mind; first sweeping the floors…

Handling Obesity in the Pet Care Facility

Handling Obesity in the Pet Care Facility

In recent years, research has shown that one of the most common health issues for pets comes in the surprising form of obesity. A recent study conducted by the Association…

A Guide To Serving Your Clients in Pet Loss

A Guide To Serving Your Clients in Pet Loss

…your level of involvement and much more. In other words, like all grief, it’s a complicated topic that requires careful consideration. The following will provide some fresh ideas and actionable…

Recognizing Body Language of a Nervous or Stressed Dog

Recognizing Body Language of a Nervous or Stressed Dog

…the dog’s emotions so it shifts to happy and relaxed. The best method is to ignore the dog and give them time to adjust to being in a new environment….

Making Animal Welfare a Priority by Incorporating UV-C Technology

Making Animal Welfare a Priority by Incorporating UV-C Technology

…Refrigerating and Air–conditioning Engineers (ASHRAE) Technical Committee 2.9 devoted to Ultraviolet Air and Surface Treatment and ASHRAE Standard Project Committee (SPC)–185.2, “Method of Testing Ultraviolet Lamps for Use in HVAC/R…

Searching for Ideal Profitable Clients?

Searching for Ideal Profitable Clients?

…truly special and not like a common occurrence will help propel your success. If you’re interested in taking your revenues to new heights, contact Laura Laaman and her team at…

Easing the Stress of Long-Term Boarding for Cat Clients

Easing the Stress of Long-Term Boarding for Cat Clients

When owners are away from their cats for weeks or months, it can be difficult to know how to help the felines adjust and thrive in their new environment. The…

No More Runaways! Tips to Keep Dogs in Your Care Safe and Secure

No More Runaways! Tips to Keep Dogs in Your Care Safe and Secure

…it difficult to communicate his issues. Here are some critical points to take into consideration when reviewing your own facility for dog safety, and when beginning a new build or…