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…to confirm vaccination requirements at boarding facilities (83% compared to 70% of other respondents) and to have had the facility explain the requirement’s reasoning (93% compared to 82% of other…
…business thrive, everything that this year’s Pet Boarding & Daycare Expo has to offer is sure to get you on your way! For more information or to register, visit www.PetBoardingExpo.com…
…hear a company’s messaging at least seven times before they take action and engage with the company. Your initial goal is for them to purchase one service, such as overnight…
…business just to squeak by—they want to be successful. These are certainly complicated, confusing and challenging times; however, if you’re committed to overcoming this pandemic, it’s time to ensure you’re…
…shelter dogs. Aside from managing ABC, Appelbaum works as a freelance author, lecturer and pet business consultant. For more information about Animal Behavior College, please visit the website at www.animalbehaviorcollege.com…
…requires? It’s important to select carefully trained and skillful employees to answer the phones with as much compassion, consistency and compelling information as possible. As summer approaches, your phone team…
…help you to provide the best possible experience for your customers while helping guide them to their healthiest, happiest life. For the industry’s most comprehensive staff training, go to www.OPCLearningCenter.com…
…help them…then they have to become familiar with and interested in your company…then they have to be convinced that they are making a good decision by going with your company,…
…pets of your pet–loving community. Most of your leads will come through the telephone—and you should have a strategy in place to receive them. You only get one chance to…
…by way of example, it’s the same rate charged at pet care facility Urban Tails in Houston, Texas, when it first opened in 2000—16 years ago. The survey results offer…
…UV disinfection equipment in both the human space and, under the brand PetAirapy, in the animal space. Since 2008 the company has been dedicated to developing researched, tested, and study-backed…
…Rover.com®. Price also directly communicates value. If you’re providing the best care in your area, your fees should communicate that. However, you will need exceptionally-trained staff on the phone and…