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Each day can bring its own challenges, so it’s important to plan out the year to stay on track. Daily tasks and emergencies easily distract from the big picture. One minute it is January 1st, the next minute all the toilet paper disappears, and then before you know it the year is over; leaving you […]
If you were in one of the 114,000 cars that drive past Petropolis every day, you would see happy dogs frolicking in 33,000 sq. ft. of play yards, splashing in the sparkling streams that flow from the towering waterfall, climbing challenging boulders and playing on the trampoline. Every pet there is having the “best day […]
All too often, we’re so focused on getting in new customers and generating leads that we forget about the customers we already have. Once we convert a lead into a customer and they start using our services, we tend to not give them much thought. We assume that they are having a good experience. We […]
Meeting the needs of cats at every life stage will develop a loyal client base for a lifetime of boarding. A four- to eight-year-old, healthy cat has much different needs from a kitten or senior cat. Having a premade package of services for each life stage will attract a wider variety of cat parents to […]
If you’re in the pet care business, you’re well aware that statistics show pet parents spend ever-increasing sums to care for their pets every year. In the U.S. alone, pet parents spent $103.6 billion in 2020.1And doggy daycare is part of this trend. Geared toward pet parents who want their pups to have a safe […]
To keep dogs safe during group play, it is important to be able to identify and be prepared for key events that raise the arousal levels of dogs. Since arousal and aggression are closely linked, it is the responsibility of pet care staff to manage these events so dogs are not overly excited or aroused. […]
As we know, more pets were adopted during COVID than ever before. Many new pet parents brought a dog into their family for the first time. Whether they rescued a dog in need or purchased a new puppy, they may not have realized what they were in for when welcoming a new dog into their […]
You did it! With business ups and downs that were more like a tsunami than a rollercoaster, you got through a pandemic! So, it’s time to celebrate. You made tough decisions, and while the choices might not have turned out like you wanted, you made them. You deserve to sit back and enjoy new perspectives […]
Whether or not you’re new to the pet industry, it’s pretty evident that the market seems saturated. There are many pet businesses out there offering similar services, some of which may even be local to your area. Pet business owners are nearly always asking themselves how they can differentiate themselves and truly stand out among […]
When Jay Floyd, Founder and CEO of The Ark Pet Spa & Hotel, set out to create an all-inclusive pet hotel, spa and daycare where pets of all kinds could have fun and feel safe and loved, he had no problem finding a name for it. “The name came easily to me,” said Jay. “Every […]
Your team just got a call from a client who picked up their pet from your facility a few hours earlier. It could be one of a hundred different things; a scratch, a bad smell, a hot spot, remaining pills/medication, loss of appetite, loss of weight, etc.…What do you do? What do you say? Dealing […]
Unlike canines, cats seldom look up to their caregivers as the center of security and safety. They will cuddle, sleep or eat when they want. It is what we love about our feline companions. But it can also be a danger. A cat could have an eating disorder, and the owner could easily mistake it for […]