© 2024 Barkleigh Productions
© 2024 Barkleigh Productions
You think about it, but it will never happen to you. The scary, dark things happen to others. Not others we know, certainly, just others. Until it does. It happens. The darkest, scariest thing does happen—to you or to someone you love and respect. Lenny Zannin, owner and trainer at Breakthrough K9 Training, received that […]
Heartworm Disease in the canine has been well documented and, until recently, has been seen exclusively in the domesticated dog and canine-related species. Only in recent years has there been mutation of Heartworm, allowing the disease to be transmitted to other species, primarily cats. In all Heartworm infected pets, the mosquito is the vector that […]
First Aid means emergency care or treatment given to an ill or injured person or animal before regular medical aid can be obtained. Often, caregivers think first aid means patch up the problem and don’t see a veterinarian. This short sidedness can lead to medical neglect, accidental treatment mistakes, frustrated owners, and/or liability and money loss for your company. […]
As the pet industry has grown into a multi–billion dollar industry, not surprisingly so, has also grown the number of reports and industry surveys related to how much is being spent on pet-related services. This much on pet food. That much on pet grooming. This much on veterinary care. That much on pet boarding. The […]
We tend to view the term “socialization” broadly—a blanket term that encompasses exposure to other dogs, new experiences, and more. However, exposure alone is not enough for puppies and dogs, and our approach toward socialization should be far more methodical. We can’t talk about triggers without talking about behavior and its consequences. The environment, behavior, […]
When a dog bites, everyone will likely be worried about the bite victim, but what about the biter? Understanding the warning signs can help prevent a bite from happening, but how the biting dog is handled immediately afterwards can help prevent bites in the future and correctly set the stage for future behavioral training. Properly […]
It this point in time it’s clear that Social Media is important—it’s hard to imagine a world without it. It’s impossible to go out in public and not see people scrolling through Facebook or Twitter on their phones, or watching videos on YouTube. Social Media is all around us and it’s not going away any […]
Of course—any smart business owner or manager does. So how would you describe what characterizes your most valuable new customers? Great customers come from other happy customers (referrals). Why Referrals Are Important Every business loses a percentage of their customer base each week, month, and year for two major reasons: something went wrong with their experience, […]
“My dog is having a better vacation than I am!” That’s the comment that Brian Kneier and Kristyn Goddard, the owners of Paradise Ranch Pet Resort, hear all the time. I don’t think that anyone does it quite the way we do,” says Brian. “We care for the pets in a complete resort style while […]
The debate has raged (gently so) in the pet care services industry over how to identify the two–legged guardians of four–legged domesticated creatures. Should they be called “pet owners” or “pet parents”? According to a 2013 survey conducted by research consultant Kelton Global, 9 out of 10 pet owners regard their pets as family members, […]
Best Practices for your pet services facility are defined as a set of guidelines that you practice to complete your services in the highest manner for your clients and their pets. For many pet professionals, they are already in place, yet not written or defined. You may have a certain way you greet your client, […]
There’s nothing worse than an upset client, especially when you can avoid the situation by taking 10 minutes a day with their dog to perform a daily examination. The time you spend on the exam will save you money and headaches by lessening medical issues and keeping clients happy. The daily exam accomplishes several things. […]