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“I am sorry, I will need to cancel the three–week stay we had booked for Fluffy. Yes, we will still be going to Europe. We will have a neighbor put out food every few days”. The cat industry has a high cancellation rate because cat owners cannot locate the cat or safely get the cat […]
In recent years, research has shown that one of the most common health issues for pets comes in the surprising form of obesity. A recent study conducted by the Association for Pet Obesity Prevention revealed that over half of all pet cats and dogs in America can be classified as “obese,” with 53% of dogs and […]
True enrichment is vital. Enrichment can be defined by breaking down the term into three parts: en–rich–ment. The prefix “en” is a unit of measurement. “Rich” means abundant. And the suffix “ment,” for our purposes, means “expressing the means or a result of a species–typical behavior in a way to strengthen behavior.” All three aspects […]
When most owners open a pet care facility, they abandon a previous career with the hope of being paid for playing with puppies, having exchanges with their lovely owners – and maybe hiring a few fabulous employees. This idealistic picture is sometimes also filled with rainbows and butterflies. Then they open the doors and reality […]
“When my husband, Donald, and I decided to build a luxury pet resort, we knew that we wanted our facility to be a jaw–dropping showplace,” says Jill Nobles. “And, we wanted it to have a homelike atmosphere where every pet enjoys their stay, and the owner can enjoy their own vacation knowing that their pet […]
When it comes to getting your business in front of potential customers in your service area, a Website is an essential piece of the puzzle. With more and more customers researching companies online before hiring them, any company that’s missing a Website lacks the necessary credibility to add new customers—and ends up missing out on […]
Cross–promotion is a cost–effective way for a brick and mortar business to market. Not only does it offer endless opportunities for social media visibility, but it also promotes relationship–building that’s essential to any business. Imagine solidifying your pet boarding business in the community so that when people think “doggie care” or “overnight boarding”, you’re the […]
Offering dog training services can create a real profit center for your boarding or daycare business. And board and train programs aren’t the only kind of training you can offer. If you have the room, why not offer group classes? Not only are classes a good business, they can also serve as an outstanding way […]
“We do everything possible to safeguard the health and safety of our guests,” says pet daycare owner Josh Donahue, who recently added hospital–grade, infection–control fixtures throughout his family’s 5,000–square–foot facility. “If animals get sick under our watch, no one will care a lick about our outstanding care and years of industry expertise,” says Josh who, […]
It may seem baffling to you that veterinarians will emphasize and re–emphasize flea bite prevention for pets when neither you nor the owners have ever noted the presence of fleas or “flea dirt”. It is sometimes difficult to convince pet owners to consider flea bite allergy as the primary trigger for their dog’s itching and […]
Any time you have multiple dogs in a single space, you are taking a risk. But dogs are social animals and enjoy the company of their own species, and dog owners like to see their pets in a happy state (not to mention, a tired state, when they themselves have had a long day). It […]
As most everyone who works in a boarding kennel or at a doggie daycare knows, dogs behave differently there than they do at home. If you’re considering offering board and train programs at your facility, it’s important to understand the limitations of what can be accomplished, as well as how to manage client expectations. Board […]