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Being a pet care facility manager can be a very rewarding job, but it often comes with significant responsibilities. Managers are often responsible for ensuring excellent pet care—but that’s only one part of what makes a good pet care facility leader. Successful management depends on skills most managers unfortunately aren’t trained for. Everyone has different […]
Whether you’ve run your pet boarding facility for one day or thirty years, you know there are a million details. You also know marketing is essential to bringing in consistent business. The businesses who master marketing enjoy more streamlined businesses. Yet, it can be confusing—or the list of tasks may seem tedious or over complicated. […]
When building your website, it’s important to accurately and personally represent your pet care company’s identity. Your website is your number one marketing resource, after all. User experience is the key to a successful website, which is why it needs to be revisited on a consistent basis. Online users tend to have short attention […]
“At Hope2K9, a lot of the work we do is to help prevent dogs from going into a rescue, even though we are one ourselves,” says Cameron Thompsen, President and Founder of the Hope2K9 Foundation. “We work to educate and support struggling owners whose pets have behavior or other issues. We try to get to […]
If you’re like many pet care facilities, the seasonal fluctuations in weather have a tremendous impact on the way your operations run. Where summer may mean long days spent outside enjoying sunshine and warm temperatures, winter may mean short days snowed in with quick trips outside, trying to avoid frost bitten fingers, toes and paws. […]
It is common knowledge that dogs can be trained to do extraordinary things. Certainly most owners expect their dogs to learn some basic commands, and with a little patience and perseverance, owners also hope to address a variety of behavioral challenges. According to Statista.com1, there are an estimated 89.9 million dogs in the United States. […]
The significance of staff training cannot be overstated; it is one of the most important components of growth and development of a successful dog daycare or boarding program, whose focus is on providing more than just supervision. Doggie daycare programs are evolving rapidly, and as their focus becomes more behavioral, owners of doggie daycares and […]
Both dogs and cats need diets made up of proteins, carbohydrates, fats, vitamins, minerals and water; however, they have different nutritional needs and should not be fed the same formulation. In addition, there are different nutritional needs depending on the pet’s age (puppy, adult, senior), pregnant or nursing, breed, size and health status. Pets may […]
Boarding and daycare facilities typically see a myriad of behavioral challenges from their canine guests. Most are pesky and harmless; jumping up on people, excessive barking, whining, occasional chewing and a general lack of obedience are common examples. Some dogs react to boarding and daycare by being overly rambunctious, while others can be withdrawn […]
At your facility, you have rules about the care of your furry guests. But what happens when those rules are tested? The relationships with clients, staff and ourselves are the three primary interactions that benefit from boundaries when operating a business. Setting boundaries is for safety first. Assume Good Faith Start with the idea that […]
Does coming up with blog topics sometimes feel like you’re wringing a dry sponge trying to get a last drop of water out? Not finding any inspiration? Not to worry. Whether you’ve written a dozen posts, or you don’t have a single idea, this article will help you find new ideas and ways to share […]
It’s a bit challenging to operate this type of facility,” says Woof Pack owner, Bob Carbonell. “But, it’s a great experience for the animals.” When Bob Carbonell opened Woof Pack Daycare and Boarding, making it cage–free was his vision. And today that vision is a reality. “The only time the pets are confined is at […]